77fd's Privacy Policy

1 Introduction & Applicability

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This privacy policy ("Policy") applies to the 77fd platform and all services under it. When you visit the 77fd website, create an account, or use any of our services, the terms of this policy come into effect.

We take your personal information seriously. 77fd is committed to ensuring a safe and transparent online experience for users in Bangladesh. This policy explains what types of information we collect, how we use it, who we share it with, and what steps we take to protect it.

Our services are intended for users aged 21 and above only. If you are below this age, you are requested not to use our platform.

2 What Information We Collect

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To improve your experience on the 77fd platform and to operate our services properly, we may collect the following types of information:

2.1 — Personal Identification Information

• Full name and date of birth
• Email address
• Mobile phone number
• Residential address
• National ID number or passport number (when identity verification is required)

2.2 — Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for transaction purposes)
• Bank account details (applicable for bank transfers)
• Deposit and withdrawal history

Financial transaction data is always transmitted via SSL encryption and stored under strict security protocols.

2.3 — Technical & Usage Information

• IP address and device type
• Browser version and operating system
• Login date, time, and session duration
• Which pages you visited and how long you spent on them
• Cookie and local storage data

3 Purpose of Using Information

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77fd uses the information collected from you for the following purposes:

• Account management: To create, verify, and keep your account secure.
• Financial transaction processing: To complete deposits and withdrawals correctly and to maintain transaction records.
• Identity verification: To confirm your identity in order to prevent fraud and unauthorized access.
• Customer support: To resolve any issues or questions you may have promptly.
• Service improvement: To continuously improve our platform, game catalog, and user experience.
• Security monitoring: To detect suspicious activity and ensure platform security.
• Legal compliance: To comply with applicable laws and regulations.
• Bonus and promotion management: To verify your eligibility and ensure bonuses are awarded correctly.

We will never use your personal information outside these purposes or without your permission.

4 Information Sharing & Disclosure

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77fd does not sell your information to third parties. However, information may be shared on a limited basis in the following circumstances:

4.1 — Payment Processors

Necessary information is shared with the relevant financial institutions to process bKash, Nagad, Rocket, Upay, and bank transfers. These institutions operate under their own privacy policies.

4.2 — Technology Partners

Technology providers that assist in operating our platform (such as server hosting and analytics tools) may have limited access to some of your information, but only for purposes defined by contract.

4.3 — Legal Requirements

If disclosure of information is required due to a court order, direction from a regulatory authority, or legal obligation, we will be required to comply. In such cases, we will disclose only the minimum necessary information.

4.4 — Business Transfer

If 77fd's business operations are restructured or transferred for any reason, user information may pass to the new operator. In such cases, we will notify you in advance and the terms of this policy will continue to apply.

5 Cookies & Tracking Technology

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77fd uses cookies and similar technologies to improve your browsing experience and to operate our services more effectively.

5.1 — Essential Cookies

These cookies are necessary for the basic functioning of the platform — such as maintaining login sessions, managing security tokens, and remembering your preferences. They cannot be disabled.

5.2 — Functional Cookies

These cookies store your language preferences, display settings, and other personalization information so that you do not have to set them up again each time you log in.

5.3 — Analytics Cookies

Analytics cookies are used to understand which sections of our platform are used most, where issues exist, and how improvements can be made. This information is generally collected anonymously.

6 Data Security Measures

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To ensure the security of your personal information, 77fd applies multiple layers of protection:

• SSL/TLS encryption: All data transmitted between you and our servers is protected by SSL encryption, making it nearly impossible for third parties to intercept.
• Data encryption: Stored sensitive information is kept secure using industry-standard encryption algorithms.
• Access controls: Only authorized staff may view your information, and only when needed for specific job functions. All access is logged.
• Security monitoring: Our systems are monitored 24/7 and there are automated mechanisms in place to detect suspicious activity.
• Regular audits: Our security measures are regularly tested and updated as needed.

However, transmitting information over the internet always carries some inherent risk. We take every precaution, but it is not technically possible to guarantee complete security. Keeping your account password confidential and avoiding logging in from unfamiliar devices are important steps you can take to protect yourself.

7 Data Retention Period

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We retain your personal information for as long as it is needed to provide our services or to comply with legal obligations.

• Active accounts: Your information is retained for as long as your account remains active.
• Closed accounts: Even after an account is closed, some information may be retained for a specific period due to legal requirements.
• Financial transaction records: Retained for a specified period under financial institution and regulatory law.

Once the purpose of retention has been fulfilled, information is securely deleted or anonymized.

8 Your Rights & Options

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As a user of 77fd, you have the following rights over your own information:

• Right to access: You may request to know what information we hold about you.
• Right to correction: If your information is incorrect or incomplete, you may request that it be corrected.
• Right to deletion: In certain circumstances you may request that your information be deleted, though some information may need to be retained due to legal obligations.
• Right to restrict processing: In certain cases, you may apply to have the use of your information restricted.
• Right to data portability: In certain circumstances, you may request to receive your information in a structured format.
• Right to object: You may object to your information being used for a specific purpose.

To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable time.

9 Protection of Minors

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77fd's services are intended for users aged 21 and above only. We do not knowingly collect personal information from any minor. We follow an age verification process at the time of account registration.

If we are informed that a minor's information has been collected by mistake, we will immediately close that account and take the necessary steps to delete the information. If you become aware of such a case, please let us know at [email protected].

10 Third-Party Services

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The 77fd platform has certain third-party game providers and technology partners — such as Pragmatic Play, Evolution Gaming, Spribe, and JILI. These providers have their own privacy policies, which may also apply when using games or services operated through them.

We also work with payment service providers — bKash, Nagad, Rocket, Upay, and banking institutions. These providers operate under their own terms and privacy policies.

77fd is not responsible for the privacy practices of third-party service providers. We recommend reading the relevant policies before engaging with them.

11 Policy Changes & Updates

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77fd reserves the right to update this privacy policy from time to time. When changes are made, the new version will be published on this page, and for significant changes we will notify you via email or through a notice on the platform.

If you continue using 77fd's services after a policy change, it will be assumed that you have accepted the updated policy. We therefore recommend checking this page regularly.

12 Contact & Complaints

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If you have any questions, comments, or complaints about this privacy policy, please contact us. 77fd always takes your concerns seriously.